STANDARD TERMS AND CONDITIONS OF SALE
These Terms and Conditions ("Terms") govern the sale and purchase of Lexicon Quest and other products offered by Qestix Media Pty Ltd ("Company", "we", "us", or "our"). By placing an order on our website, you ("Customer", "you", or "your") agree to be bound by these Terms.
1. DEFINITIONS
- "Product" means Lexicon Quest board game and any other games or merchandise sold by the Company
- "Order" means your request to purchase Product(s) from us
- "Website" means www.qestix.media
2. ORDERS AND ACCEPTANCE
2.1 All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion.
2.2 Your order constitutes an offer to purchase Products. Our acceptance occurs when we confirm your order via email or commence fulfillment.
2.3 We reserve the right to correct any errors in pricing, product descriptions, or availability information.
3. PRICING AND PAYMENT
3.1 All prices are in Australian Dollars (AUD) and include GST where applicable.
3.2 Payment must be made in full at the time of ordering using accepted payment methods displayed on our Website.
3.3 We reserve the right to change prices at any time without notice, but changes will not affect orders already confirmed.
4. DELIVERY
4.1 We will deliver Products to the address you provide during checkout.
4.2 Delivery timeframes are estimates only and may vary due to circumstances beyond our control.
4.3 Risk of loss and title to Products pass to you upon delivery.
4.4 Additional shipping charges may apply for remote areas or international deliveries.
5. RETURNS AND REFUNDS
5.1 You may return Products within 30 days of delivery if they are in original, unopened condition.
5.2 Refunds will be processed within 14 business days of receiving returned Products.
5.3 Return shipping costs are your responsibility unless the Product is defective, or we made an error.
5.4 Digital content or customized Products may not be returnable.
6. WARRANTY AND LIABILITY
6.1 Products are warranted to be free from manufacturing defects for 12 months from purchase.
6.2 Our liability is limited to replacement of defective Products or refund of the purchase price.
6.3 To the maximum extent permitted by law, we exclude all other warranties and conditions.
6.4 Our total liability to you for any claim will not exceed the amount you paid for the relevant Product.
7. INTELLECTUAL PROPERTY
7.1 All intellectual property rights in Products and related materials remain our property or that of our licensors.
7.2 You may not reproduce, distribute, or create derivative works from our Products without written permission.
8. PRIVACY
8.1 We collect and use your personal information in accordance with our Privacy Policy.
8.2 By placing an order, you consent to the collection and use of your information as described in our Privacy Policy.
9. CONSUMER RIGHTS
9.1 Our Products come with guarantees that cannot be excluded under the Australian Consumer Law.
9.2 You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
9.3 You are also entitled to have Products repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
10. FORCE MAJEURE
10.1 We will not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or supply chain disruptions.
11. DISPUTE RESOLUTION
11.1 Any disputes will be resolved through good faith negotiation.
11.2 If negotiation fails, disputes will be resolved through the courts of Victoria, Australia.
12. GOVERNING LAW
12.1 These Terms are governed by the laws of Victoria, Australia.
12.2 Any legal proceedings will be conducted in the courts of Victoria, Australia.
13. GENERAL PROVISIONS
13.1 These Terms constitute the entire agreement between us regarding the sale of Products.
13.2 If any provision is found to be unenforceable, the remaining provisions will continue in full force.
13.3 We may update these Terms at any time by posting revised Terms on our Website.
13.4 Your continued use of our website after changes constitutes acceptance of the new Terms.
14. CONTACT INFORMATION
For questions about these Terms or our Products, please contact us:
Qestix Media Pty Ltd
Email: inquiries@qestix.media
Phone: +61 405 178 470
Address: 8-20 McGregors Dr Keilor Park VIC 3042 Australia
Website: www.qestix.media
---
Last Updated: 12 Sep 2024